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Factory-Authorized Service Since 1947
Factory-Authorized TV, Appliance & Audio Repair in Lincoln, NE
Metro TV & Appliances has served Lincoln since 1947 — factory-authorized for all major brands, genuine OEM parts only, and if your appliance is under warranty, we handle the entire claim so you don't pay a dime.
Call (402) 466-9090 How Warranty Service WorksWhy Metro? Nearly 80 Years of Factory-Authorized Service
Metro TV & Appliances was founded in 1947 by Mr. Fiedler, when television was just entering American homes. What began as an electronics repair shop has evolved alongside the technology it services — from tube TVs in the 1950s to today's smart appliances and commercial equipment.
Nearly 80 years later, our commitment remains unchanged: thorough diagnostics, authentic manufacturer parts, and repairs built to last. We've earned lasting relationships with manufacturers like Samsung, who selected us as an Established Authorized Service Center (ASC) — providing advanced training, access to restricted diagnostic tools, and technical resources unavailable to non-authorized repair shops. Metro is an independent business with a direct contract to represent Samsung in customers' homes. That kind of trust is earned over decades.
We operate four distinct service sectors under one roof, making us the most comprehensive repair service in the Lincoln area. Whether you need in-home appliance repair across 200+ zip codes, drop-off service for televisions and audio equipment, or commercial microwave support for your restaurant, we bring OEM-certified expertise backed by over seven decades of experience.
Every repair begins with proper diagnostics. Our technicians trace problems to their root cause using manufacturer-approved procedures and original equipment components. This approach protects your warranty status, ensures lasting repairs, and gives you the peace of mind that comes from working with a BBB-accredited business serving Nebraska families and businesses for 78 years.
Nearly 80 years of continuous service in Lincoln, Nebraska.
Certified by major manufacturers for warranty and out-of-warranty repairs.
We use only manufacturer-approved replacement parts — never aftermarket.
Recognized by the Better Business Bureau for ethical business practices.
Manufacturer-certified in-home repair for Samsung, LG, GE, Electrolux, and all major brands.
Authorized repair for Samsung, LG, Sony, and all TV brands.
Authorized service for Sony, Yamaha, Denon, and all audio equipment.
Commercial microwave repair for Amana, Sharp, Panasonic, and Menumaster.
Quality Over Speed
Speed is the one thing most repair companies compete on. We don't.
When a Metro technician arrives at your home, the first thing they reach for isn't a part — it's a manufacturer service manual and a multimeter. Every repair begins with a proper diagnostic: reading fault codes from the electronic control module, verifying voltage at motor terminals, checking component resistance values against manufacturer specifications, and tracing the failure to its origin before a single fastener is touched.
This approach takes longer than swapping the most likely part and hoping. It also produces a different result. When we identify the failed component — not the suspected one, the confirmed one — we order the correct OEM replacement, install it to specification, and verify the appliance under normal operating conditions before the job is complete.
The difference is invisible until something goes wrong a second time. A fast repair replaces the part most likely to have failed. A proper repair confirms what actually failed and why. Root cause matters because the same symptom can have multiple causes — a compressor that burns out due to a failed start relay will burn out again if the relay isn't replaced alongside it. We catch that. We always have.
This is what "quality over speed" actually means in practice: thorough diagnostics, confirmed root cause, genuine manufacturer parts, and a repair that holds. When we leave your home, the appliance works correctly — not approximately. That's the standard we've maintained since 1947.
Your Home, Our Responsibility
When you invite us into your home, we take that trust seriously. We've honored that trust since 1947.
Masks and shoe coverings available upon request.
We examine the issue and get approval before work begins.
Only manufacturer-approved parts. Never aftermarket.
We clean up our work area. Your home stays spotless.
See Our Team in Action
Take a look inside Metro TV & Appliances — nearly 80 years of manufacturer-certified service in Lincoln, Nebraska.
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The Brands We're Certified to Repair
Samsung Established Authorized Service Center
Metro TV & Appliances is a Samsung Established Authorized Service Center (ASC) — one of the highest certifications a repair business can earn. ASC certification requires advanced technical training, comprehensive background checks, drug testing, and adherence to Samsung's strict service standards. This designation grants us access to restricted diagnostic software, proprietary technical documentation, and genuine Samsung OEM parts unavailable to independent repair shops.
When you choose Metro for Samsung warranty service, you're working with manufacturer-certified technicians who represent Samsung in your home. We handle all warranty claims, parts ordering, and manufacturer communication — ensuring your repair meets Samsung's quality standards and protects your coverage.
Beyond Samsung, we're factory-authorized for all major appliance, TV, and audio brands: